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Privacy Policies
Effective as of August 2, 2024
This document describes The DeMarco Project’s ("The DeMarco Project") use of information regarding the veterans and families we serve, financial supporters of our mission, supporters under the age of 18, and general visitors to our website.
This privacy policy applies to general users of The DeMarco Project website and describes how The DeMarco Project protects the information you provide when you use this website.
Although elements of this policy may apply to the veterans we serve, their caregivers, and our donors who visit our website, we do collect additional data from these groups of people. Please see those specific privacy policies below.
The DeMarco Project is committed to ensuring that your privacy is protected. It is our goal that you fully understand how we collect information, how we use that information, and the steps we take to protect that information. We will update this policy from time to time, so make sure to check this page periodically.
If you have any questions about this policy, please email us at [email protected]
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There are two basic types of information that The DeMarco Project might collect: personal and non-personal information.
Personal Information:
As you browse The DeMarco Project website, you may opt to provide The DeMarco Project with personal information such as your name, address, phone number, or email address. The DeMarco Project may also collect information you communicate with us, including when you contact The DeMarco Project through our various online, phone, chat, or application channels for information or assistance. We may record your call or maintain a transcript of the communication for training and quality assurance purposes.
Non-Personal Information:
The DeMarco Project may collect non-personal information from you such as an internet protocol address (typically referred to as an “IP address,” and defined below) and browsing variables (like your web browser, referral links, or how much time you spent at our website). Although this information may be used to identify you, The DeMarco Project typically uses this information to improve your experience and the experience of other visitors to our website. The DeMarco Project may use cookies to collect this type of information.
What’s a cookie?
A cookie is a small data file that individual websites store on your computer’s hard drive – if your web browser permits. The website can later retrieve that cookie to let us know you’ve been to our site before, among other things. Cookies typically make your use of the site easier, make the site run more smoothly, and help us to maintain a secure site. Many websites use cookies. You are free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do that.
What’s an IP address?
An IP address is a unique number, assigned to each and every computer and other device on the Internet. Your computer, your phone, your e-reader, and other electronic devices, are all assigned IP addresses.
This website uses the services of NextRoll, a data collection service, which is governed in California by the California Consumer Protection Act (CCPA). For more information regarding the CCPA, click here: California Residents section.
We collect non-personal information from you as you use any of the pages on our website. We collect personal information from you only when you specifically provide it to us or connect with us through one of our various online, phone, chat, or application channels for information or assistance.
The DeMarco Project uses information from different site visitors in different ways. We use information provided to us through the donation process in accordance with the Donor Privacy Policy; we use information provided to us by the veterans and caregivers we serve in accordance with the Alumni and Caregiver Privacy Policy. Both policies may be found below.
We use personal information provided by general users of our website who are not veterans or caregivers and are not engaging in the donation process. We might, for example, ask for your information if you contact a local The DeMarco Project representative or if you upload a personal video message to our veterans. Providing your contact information will help The DeMarco Project in providing services to you, such as providing you with information, resources, and support services that you may request.
We may also use your personal and non-personal information in the following ways:
Entering your information into our databases for internal recordkeeping, reporting, and data analysis.Communicating with you to obtain your input, provide information about our programs and events, or request contributions (provided you have opted to receive such communications).Improving our programs and services.Customizing our website according to your interests.Sharing information with third parties (as listed below) who help us manage our website and databases, and who assist us with our marketing efforts.Sharing information with third parties as required by law, or as part of a legal process.
Third Parties:
The DeMarco Project uses third parties such as Google, Microsoft/Bing, Meta, and the Trade Desk to monitor certain pages of our website for the purpose of reporting web traffic, statistics, advertisement “click-throughs,” and other activities on our website. No personally identifiable data is transferred to these third parties by us. Where authorized by us, these third parties may use cookies and/or other monitoring technologies to compile anonymous statistics about our website visitors.
Non-personal Information:
We also reserve the right to use non-personal information, such as an IP address, to identify a user when we believe it is necessary to protect the compelling interests of our websites, the veterans we serve, their caregivers, our donors, our employees, or others, or to comply with laws, court orders, or law enforcement requests.
The DeMarco Project may share your personal and non-personal information as discussed herein. We do not sell or rent the personal information of our general website users for profit. Additionally, we do not share mobile phone numbers unless you specifically authorize us to do so (or unless we are required to do so by applicable law or regulation).
Cookies and other technology may be used to track non-personal information about your web-browsing habits. For example, if a significant portion of our visitors all browse to the same website immediately after visiting us, we may use this information to improve your experience at our site.
The DeMarco Project respects web browser “do not track” signals and other mechanisms that provide you the ability to opt out of having your personal information or online activities collected. But remember, unless you have selected the “do not track” function in your web browser, third parties (not just The DeMarco Project) may collect personal information about your online activities over time and across different websites.
The DeMarco Project is committed to ensuring that your personal information is secure. Your trust in us is important, so we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. Records containing personal information are stored at secure facilities; our websites use SSL (a tool used to verify the legitimacy of a website); and our employees are provided training on how to treat your data securely.
If you provide us with your contact information, we may provide you with information about how you can help this generation of injured veterans. However, if you would not like to receive these messages, you have the right to opt out of having your personal information used for certain purposes when we ask for your contact information. Information on how to opt out of having your personal information used for certain purposes is stated below.
Sometimes, we’ll provide you with a link to another website or service. We typically do this in order to provide you additional information about one of our sponsors or others who support the mission of The DeMarco Project.
The DeMarco Project may also include other electronic services on our website. For example, this could include a tool that allows you to contact your local politicians, or to create a custom message to send to veterans. These services are typically provided by third parties and may require you to agree to that service provider’s own privacy statement and terms of use. This policy – the one you’re reading right now – does not cover third-party services or how those third parties may use the information you provide them. We encourage you to review those privacy policies and terms of use.
Yes, in limited circumstances, The DeMarco Project collects information from general users under the age of 18. Please see our Minor Privacy Policy below.
Under some U.S. state laws, residents may have a right to the following:
Right of Portability: You may request that we disclose the categories and/or specific pieces of personal information that we collect, use, disclose, and may rent, and, in some circumstances, have that data provided to you so that you can provide or “port” that data to another provider.Right to Opt Out: You have the right to opt out of having your personal information collected by The DeMarco Project.Right to Correction: You have the right to request that we correct any personal information that we have collected from you.Right to Deletion: You have the right to ask The DeMarco Project to delete any personal information from you.
In order to exercise these rights, please see below.
The period during which The DeMarco Project stores your personal information varies, depending on the purpose for the processing of the information, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In all other cases, we store your personal information until you request that your information be partially or completely deleted, as stated below.
Opt out:
You can stop receiving messages by following the instructions included in the message, or by calling our Donor Care team at (586) 322-0397.
Corrections/ updates:
You can request corrections to your personal information by calling our Donor Care team at (586) 322-0397, or by sending a detailed email to [email protected]
Deletion:
You can request that personal information be deleted from The DeMarco Project by calling our Donor Care team at (586) 322-0397, or by sending a detailed email to [email protected]
Please note that we are required to verify your identity to process your request, and we reserve the right to confirm your state residency. We may require you to provide additional information in order to verify your identity. We reserve the right to deny your request if we cannot verify your identity. You may designate an authorized agent to submit your verified request by providing written permission and verifying your identity, or through proof of power of attorney.
We will provide a response to your request within 45 calendar days of receiving your request or provide you with a reason for any potential need for an extension period in writing.
Please email us at [email protected] with any questions about this policy. You can also mail us a letter at The DeMarco Project, Attention: Legal, 1830 Rochester Road #105, Royal Oak, MI 48073.
Alumni and Caregiver Privacy Policy
This Alumni and Caregiver Privacy Policy applies to veterans and their caregivers who register with The DeMarco Project to receive the benefits of The DeMarco Project’s programs and services. If you register for our programs and services, rest assured that we use industry-standard safeguards to protect your data, including firewalls, physical safeguards, and encryption.
This policy describes how The DeMarco Project protects information that veterans and their caregivers provide in conjunction with their registration with The DeMarco Project and applies regardless of whether the registration occurred online, over the phone, or in person. Throughout this privacy policy, or the “policy,” veterans and their caregivers who register for The DeMarco Project’s programs and services may be referred to as “Alumni,” “Caregivers,” or simply “you.”
This policy may supplement the General User Privacy Policy (above), which covers all users of The DeMarco Project website. Although this policy is intended to complement that General User Privacy Policy, this policy applies specifically to information you provide us in conjunction with your registration or your status as an Alumni or Caregiver. This policy also supplements the Donor Privacy Policy (below), which applies to any information you provide in conjunction with a donation to The DeMarco Project. For example, if you navigate to a donation page on our website and make a contribution to The DeMarco Project, the information you provide during your donation will be stored in accordance with the Donor Privacy Policy. If you navigate to the registration page and register as an Alumni, that data will be used in accordance with this policy. If you provide us additional information relating to your participation in our programs and services, that information will also be governed by this policy.
It is our goal that you fully understand how we collect information, how we use that information, and the steps we take to protect that information. We will update this policy from time to time, so make sure to check this page periodically. If you have any questions about this policy, please email us at [email protected]
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Prior to The DeMarco Project collecting information from you as an Alumni or Family support member, some U.S. state laws require that you opt in to providing The DeMarco Project with certain “sensitive” information. Although not always collected by The DeMarco Project, sensitive information may include racial or ethnic origin, a mental or physical health condition or diagnosis, citizenship or citizenship status.
Depending on whether you are an Alumni or Family Support member, The DeMarco Project may collect or request different information from you.
Alumni:
As an Alumni, you will be asked for your service information, such as your branch, rank, and service dates. We will also ask for your contact information, such as name, email address, telephone number, and mailing address.
Pursuant to applicable state law, and upon obtaining the proper opt-ins (if applicable), we will also ask other identifying information, such as date of birth, gender, and type and location of your injury. Lastly, we’ll ask you for eligibility documentation. This may include a DD214, VA ratings decision, enlisted record brief or officer record brief, medical evaluation board or physical evaluation board, current unit orders to a warrior transition unit or battalion, line of duty documentation, or Purple Heart orders or citation.
Once you are registered as an Alumni, depending on your level of involvement with our services, we may ask you for additional information. This may include questions about your individual hobbies and interests, benefits claims details, basic financial information, basic physical and mental fitness details, and other information that may be relevant to the particular program or service you are interested in.
Family Support:
Pursuant to applicable state law, and upon obtaining proper opt-ins (if applicable), when you register as a Family Support member, you will be asked for your relationship status with an eligible veteran (e.g., whether you are related to or supporting a veteran who served in the military on or after September 11, 2001). We’ll ask for information about the veteran you support, including name and service details, such as branch, rank, and service dates.
We will also ask you for your contact information, such as name, email address, telephone number, and mailing address, as well as other identifying information like date of birth and gender.
Lastly, we will ask you for eligibility documentation of the veteran you support. This may include a DD214, VA ratings decision, enlisted record brief or officer record brief, medical evaluation board or physical evaluation board, current unit orders to a warrior transition unit or battalion, line-of-duty documentation, or Purple Heart orders or citation.
Once you are registered as a Family Support member, depending on your level of involvement with our services, we may ask you for additional information. This may include questions about your individual hobbies and interests, benefits claims details, basic financial information, basic physical and mental fitness details, and other information that may be relevant to the particular program or service you are interested in.
Whether you attempt to register as an Alumni or Family Support member, in certain circumstances, The DeMarco Project may gather information about you from publicly available resources like public records and social media.
We collect your contact information and service details when you register for The DeMarco Project’s programs and services. This can be done online through our website, in person with a The DeMarco Project employee, or over the phone. We may collect the additional information mentioned above through conversations with you. Though you are not required to provide this information, your ability to participate in a particular program or service may be impacted if we don’t have relevant information. For example, if you are interested in participating in one of our Physical Health and Wellness initiatives, we may ask you for your current fitness levels and fitness goals. If you participate in our Benefits Service program, we may ask for your prior benefits claims documents and other related information.
We may also be provided information about you from other groups who refer you to us to take advantage of our programs and services. They will typically notify you and seek your consent before providing us with such information. No matter how we receive your information, rest assured that we will use it in accordance with this policy.
Generally, The DeMarco Project uses this information to tailor our programs and services to fit your needs. We will use your eligibility documentation to ensure whether you are eligible to receive The DeMarco Project’s program services.
We will use your contact information and other information that we collect for the following reasons:
For internal recordkeeping, reporting, and data analysis. To communicate with you to obtain your input and provide information about our programs and services.To improve our programs and services.To customize our website according to your interests. To share information with third parties who help us deliver our programs and services.To share information with third parties who deliver their own programs and services to veterans and their caregivers.
Please note that, although The DeMarco Project may share information with third parties, The DeMarco Project does not share personally identifiable information with third parties without your prior consent.
The DeMarco Project shares your personal and non-personal information only as discussed above. We will not share your information with a third party that does not provide services (or help us provide services) to our Alumni and Family Support members, nor for the purpose of adding you to a mailing list.
We will never sell or rent your personal information for profit.
The DeMarco Project will not share your mobile phone number with a third party unless you specifically permit us to (or if we have to share it in order to comply with law or regulation).
This policy does not apply to any information that you provide to these third parties, and we encourage you to ask those third parties any questions you may have about their use of your data.
We have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. Records containing personal information are stored at secure facilities; our websites use SSL (a tool used to verify the legitimacy of a website); and we train our employees on how to treat your data securely. Additionally, when The DeMarco Project shares your information with third parties (as mentioned above), The DeMarco Project takes reasonable steps to ensure that the third party has sufficient safeguards in place to protect your information.
Yes. From time to time, a The DeMarco Project employee will reach out to you to confirm your contact information and ensure that you are taking advantage of our programs and services. We will also send you regular information regarding programs and services available in your area.
The period during which The DeMarco Project stores your personal information varies, depending on the purpose for the processing of the information, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In all other cases, we store your personal information until you request that your information be partially or completely deleted, as stated below.
Opt out:
If you receive communications from The DeMarco Project and would like to stop receiving communications from us, please let us know by following the instructions included in the message. This may include following the link contained in an email address (for example, an “unsubscribe” link at the bottom of the email), or texting “STOP” after receiving an automated text message from us.
Alternatively, you can call our Resource Center at (586) 322-0397.
Corrections/ updates:
You can request corrections to your personal information by calling our Resource Center at (586) 322-0397, or by sending a detailed email to [email protected]
Deletion:
You can request personal information be deleted from The DeMarco Project by calling our Resource Center at (586) 322-0397, or by sending a detailed email to [email protected]
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Please note that we are required to verify your identity to process your request, and we reserve the right to confirm your state residency. We may require you to provide additional information in order to verify your identity. We reserve the right to deny your request if we cannot verify your identity. You may designate an authorized agent to submit your verified request by providing written permission and verifying your identity, or through proof of power of attorney.
We will provide a response to your request within 45 calendar days of receiving your request or provide you with a reason for any potential need for an extension period in writing.
The DeMarco Project does not knowingly collect, use, or disclose personal information about Alumni or Caregivers who are under 18 years of age.
We would be happy to hear from you. Please email us at [email protected] with any questions about this policy. You can also mail us a letter at The DeMarco Project, Attention: Legal, 1830 Rochester Road #105, Royal Oak, MI 48073.
Donor Privacy Policy
This privacy policy applies to The DeMarco Project supporters and describes how The DeMarco Project uses information you provide when you make a donation to us or sign up to receive emails (the “Donation Process”). When you provide us your information, rest assured that The DeMarco Project uses industry-standard security measures, including encryption, firewalls, and physical security to protect your data.
Please remember that this policy applies to information provided by supporters during the Donation Process. Veterans who register for our programs and services can find more information at the Alumni and Caregiver Privacy Policy, while users of the website should review the General Privacy Policy. (Both policies can be found above.) For example, if you register for The DeMarco Project’s programs and services, and also make a donation to The DeMarco Project, the information you provide during your registration will be used in accordance with the Alumni and Caregiver Privacy Policy, while the information you provide while making your donation will be used in accordance with this policy. Other information may be gathered in accordance with our General User Privacy Policy.
It is our goal that you fully understand how we collect information, how we use that information, and the steps we take to protect that information. We will update this policy from time to time, so make sure to check this page periodically. If you have any questions about this policy, please email us at [email protected]
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During the Donation Process, The DeMarco Project will likely ask for information that could be used to identify you. This includes your contact information, such as your name, mailing address, phone number, and email address. If you donate via credit or debit card, we will also ask for your card number, expiration date, and other information necessary to process the transaction. If you donate via check, we may ask for limited bank information.
We collect this information from you during the Donation Process. If you donate online, your donation will not be processed without certain required information. We may also collect information as we communicate with you after your donation is made. Third parties may also share your information with The DeMarco Project, in accordance with applicable laws, rules, and standards. Rest assured that, no matter how we access your information, we’ll use it only in accordance with this policy.
We generally use your information to process donations, send you periodic messages, and share with other parties for the purpose of furthering our mission, as required by law, or as part of a legal process. The DeMarco Project uses donor information in multiple ways, including:
Entering your information into our databases for internal recordkeeping, reporting, and data analysis.Communicating with you to obtain your input, provide you with information, or request contributions (provided you have not opted out of receiving such communications).Providing you with necessary tax information regarding your donation.Customizing our website according to your interests.Sharing information with third parties who provide goods and services to The DeMarco Project (e.g., parties who process donations or help us manage our website and databases, such as CharityEngine and Digital Management Inc. (“DMI”).Sharing information with third parties to help inform you of other groups you may wish to support.Sharing information with third parties as required by law, or as part of a legal process.
The DeMarco Project may share your personal information as discussed herein. When The DeMarco Project shares information with outside organizations, it does so subject to appropriate confidentiality rules or other state regulations designed to protect your information from unintentional disclosure.
Please note, however, that The DeMarco Project will not share your mobile phone number with a third party unless you specifically permit us to do so (or if we have to share it in order to comply with law or regulation).
Yes. The DeMarco Project will send you messages about how we are serving veterans and service members, and how you can help. You can opt out of receiving these messages as discussed below in the section titled “Can I opt out of receiving messages and sharing of my information?”
Yes. We provide you with the opportunity to opt out of having your personal information used for certain purposes when we ask for this information.
If you would like to stop receiving communications from The DeMarco Project, you may opt out of receiving such messages by following the instructions included in the message itself. This may include following the link contained in an email address (for example, an “unsubscribe” link at the bottom of the email), or texting “STOP” after receiving an automated text message from us. Alternatively, you can call our Donor Care team at (586) 322-0397.
If you would like to opt out of all communications, please contact us immediately.
If you would like to opt out of sharing personal information with other organizations, please contact us immediately.
The DeMarco Project strives to ensure the security of your personal information. Your trust in us is important, so we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. Records containing personal information are stored at secure facilities; our websites use SSL (a tool used to verify the legitimacy of a website); and we train our employees about how to treat your data securely.
If you make a donation over the phone or on our website, The DeMarco Project utilizes industry-standard safeguards to protect your information, including encryption, network firewalls, and physical security.
The period during which The DeMarco Project stores your personal information varies, depending on the purpose for the processing of the information, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In all other cases, we store your personal information until you request that your information be partially or completely deleted as stated below.
You can request corrections to your personal information, or request that your information be deleted from our systems by contacting our Donor Care team at (586) 322-0397, or sending a detailed email to [email protected]
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Please note that we are required to verify your identity to process your request, and we reserve the right to confirm your state residency. We may require you to provide additional information in order to verify your identity. We reserve the right to deny your request if we cannot verify your identity. You may designate an authorized agent to submit your verified request by providing written permission and verifying your identity, or through proof of power of attorney.
We will provide a response to your request within 45 calendar days of receiving your request or provide you with a reason for any potential need for an extension period in writing.
Yes, in limited circumstances The DeMarco Project collects information from supporters who are under the age of 18. Please see our Minor Privacy Policy below.
Please email us at [email protected] with any questions about this policy. You can also mail us a letter at The DeMarco Project, Attention: Legal, 1830 Rochester Road #105, Royal Oak, MI 48073.
Minor Privacy Policy
This privacy policy applies to The DeMarco Project supporters who are under the age of 18. Note that when we receive information from you, your minor child, or your child’s guardian, The DeMarco Project will continue to use industry-standard security measures, including encryption, firewalls, and physical security, to protect your data. In short, The DeMarco Project applies the same security measures to minor data as we do for our general supporters, but uses the data for more limited purposes.
The DeMarco Project collects data about minors wishing to support The DeMarco Project through specific channels designed to allow minor participation, such as during registration for The DeMarco Project’s signature events, or during registration as a Student Ambassador. Our goal is to ensure that you fully understand how we use this information. We will update this policy from time to time, so make sure to check this page periodically. If you have any questions, email us at [email protected]
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The DeMarco Project will ask for information that could be used to identify you. This includes your contact information, such as your name, mailing address, phone number, and email address. If you’re registering for an event, you will also be asked to provide a credit or debit card number, expiration date, and other information necessary to process the transaction. If you are a minor, you will need your parent’s or guardian’s permission to provide their payment information.
We collect this information from you during the registration process for events and Student Ambassadors. We may also collect information as we communicate with you after your registration. Third parties may also share your information with The DeMarco Project, in accordance with applicable laws, rules, and standards. Rest assured that, no matter how we access your information, we’ll use it only in accordance with this policy.
We generally use your information to process registration and donations, to send you periodic messages, and to share with other parties for the purpose of furthering our mission, as required by law, or as part of a legal process. The DeMarco Project may use your information in the following ways:
Entering your information into our databases for internal recordkeeping, reporting, and data analysis.Communicating with you to obtain your input and provide you with information about your registration or other participation.Updating you on other events or programs you might be interested in attending or participating in.Providing you with necessary tax information regarding your donation.Customizing our website according to your interests.Sharing information with third parties who provide goods and services to The DeMarco Project (e.g., parties who process donations or help us manage our website and databases).
The DeMarco Project may share your personal information as discussed herein. When The DeMarco Project shares information with outside organizations, it does so subject to appropriate confidentiality rules designed to protect your information from unintentional disclosure. Please note, however, that The DeMarco Project will not share your mobile phone number with a third party unless you specifically permit us to (or if we have to share it in order to comply with law or regulation).
Yes. Once you turn 18, The DeMarco Project will treat your information in accordance with our Donor Privacy Policy.
The DeMarco Project treats information about children under 13 with special care. Children under 13 are not allowed to register themselves as Student Ambassadors or for any other fundraising efforts. A parent or guardian must provide opt-in consent before The DeMarco Project can collect or process any information for children under 13. Subject to applicable state law, if you are registering a child under 13 for an event or similar activity, The DeMarco Project will only communicate with that child to provide communications about the event for which he or she is registered. It is The DeMarco Project policy to delete information about children under 13 approximately 30 days following the event for which they are registered.
Yes. Please see information above in our Donor Privacy Policy.
The DeMarco Project will use the same security methods as discussed above in our Donor Privacy Policy.
Please contact The DeMarco Project Donor Care team
Yes. As discussed above, The DeMarco Project will send you information specifically about the event for which you are registered, whether you have registered as a Student Ambassador or for an event. You can opt out of receiving these messages as discussed above in the “Can I opt out of receiving messages and sharing of my information?” section above. It is The DeMarco Project policy not to directly solicit monetary contributions from supporters under 18.
Please email us at [email protected] with any questions about this policy. You can also mail us a letter at The DeMarco Project, Attention: Legal, 1830 Rochester Road #105, Royal Oak, MI 48073.
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The DeMarco Project is a tax-exempt 501(C)(3) nonprofit organization.